Gambling at b699 is intended to be an entertaining, recreational activity. We provide a full suite of protection tools, honest information and direct access to support — because your wellbeing always comes before your wager. This page covers every safeguard available to you and how to use it.
At b699 we take responsible gambling seriously — not because a policy document requires it, but because we genuinely believe that a player who feels in control of their experience is the only kind of player we want on this platform. Every feature we build, every promotion we publish and every tool we make available is reviewed with player welfare in mind.
Gambling carries inherent risk. The outcomes of sporting events — whether a PSL T20 night match in Karachi or an ICC final — and casino games are uncertain by nature. Over time, the mathematical house edge means that most players will lose more than they win. b699 will never suggest that betting is a reliable way to make money, and we actively discourage users from chasing losses or betting with money they cannot afford to lose.
If gambling stops being fun — if it feels compulsive, if you are hiding it from family, if you are spending money earmarked for household essentials in Lahore, Islamabad or anywhere else — that is the moment to use the tools on this page. Our support team is available 24/7 to help you access them, without judgement.
Responsible gambling starts with honest self-awareness. Run through these before your next session.
Every tool below is built into your b699 Account Settings. No fees, no waiting lists, no complicated processes — just straightforward controls you can activate right now.
Set a maximum amount you can deposit into your b699 Account over a daily, weekly or monthly period. For example, you might cap weekly deposits at PKR 5,000 to align with your entertainment budget. Once the limit is reached, no further deposits are accepted until the period resets. Increases to your limit take effect after a mandatory reflection period; decreases apply immediately.
Cap the net amount you can lose within a defined period — daily, weekly or monthly. When your net losses reach the set threshold, your Account is automatically blocked from further wagering until the period resets. This is one of the most direct tools for preventing a bad run from turning into a serious financial problem. Loss limits activate immediately once set.
Define the maximum duration of any single gambling session. When your session reaches the time limit you have set, you are automatically logged out. This is particularly useful for users who find it difficult to step away during live matches or PSL games — the platform enforces the break regardless of what is happening in-game.
Receive on-screen reminders at regular intervals during your session — every 20, 30 or 60 minutes, as you choose. Each reminder shows how long you have been playing and your net activity for the session. You can choose to continue, take a break or end the session. Reality checks are a gentle but effective way to stay aware of time spent on the platform.
Take a structured break from gambling by excluding yourself from b699 for a fixed period — 24 hours, 7 days, 30 days, 90 days or 6 months. During this period your Account is suspended: no logins, no deposits and no wagering. Marketing communications are also suspended. Temporary exclusions cannot be reversed early, so the cool-off period is protected.
If you decide that gambling is no longer right for you, b699 supports permanent self-exclusion. Once applied, your Account is closed indefinitely and cannot be reopened. Your remaining balance (if any) will be returned after standard verification. Permanent exclusion is final — b699 will not process any re-registration request from a permanently excluded user. Contact support to apply this immediately.
Illustrative example — PKR figures are user-defined, not platform defaults.
Applying any protection tool takes under two minutes. Here is the process:
Access the platform on mobile or desktop browser. No app download is required — the full Account Settings panel is available in your browser.
Find the Responsible Gambling section in your Account Settings menu. All protection tools are grouped in one place for easy access.
Choose from deposit limit, loss limit, session time limit, reality check, temporary exclusion or permanent closure. Each tool has its own configuration panel.
Enter the PKR amount or time duration you want to apply. Protective changes (lower limits, exclusions) take effect immediately. Increases require a reflection period before activation.
If you experience difficulty applying a tool, or if you want to apply permanent self-exclusion urgently, contact our support team via live chat or email. Self-exclusion requests made via support are actioned within the same session — no delay.
Problem gambling can develop gradually. These are common warning signs that your relationship with gambling may need attention:
The questions below are a reflection tool only — not a clinical diagnosis. They are adapted from widely used responsible-gambling screening instruments. Answer honestly, for yourself.
How to interpret your responses: If you answered "Sometimes" or "Often" to two or more questions, we encourage you to speak with a qualified support professional. Contact b699 support to request self-exclusion and referral information. These questions are a reflection tool; they do not replace a clinical assessment.
Allowing any person under the minimum age to access b699 is something we treat with absolute seriousness. Every Account is subject to KYC age verification. Accounts where age documentation cannot be confirmed are restricted from deposit and withdrawal until verification is complete.
If you share a device with a minor — whether a child, younger sibling or other family member — we strongly recommend using device-level parental controls in addition to your b699 Account password. Several filtering solutions are available for Android and iOS devices that can restrict access to gambling websites.
If you believe a minor has accessed or registered an Account on b699, please contact [email protected] immediately. Any Account found to have been registered or used by an underage person will be permanently closed, all winnings forfeited and the matter escalated according to our licensing obligations.
b699 can facilitate referrals to responsible-gambling support resources available under our licensing framework. If you are struggling with problem gambling, we encourage you to seek qualified help. The following represent the type of support available through our operator licensing framework — contact b699 support to obtain current referral details and to confirm resource availability in your region.
Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977, and other applicable provincial and federal legislation. The legal status of online gambling for Pakistani residents is a matter of applicable law and individual jurisdiction — b699 does not provide legal advice and does not claim that participation in the Service is lawful for Pakistani residents.
b699 is not licensed, regulated or endorsed by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial authority, or any Pakistani financial institution. The platform operates under an international licensing framework. Users in Pakistan are solely responsible for verifying the legality of their participation under applicable local law.
Regardless of the legal context in your jurisdiction, the responsible-gambling tools on this page remain available to you in full. b699 actively encourages all users — wherever they are located — to engage with these tools and to prioritise their personal wellbeing over any in-game activity.
If you need to apply a limit, request self-exclusion or just want to talk to someone about your gambling, our support team is available 24/7 with no waiting times and no judgement.
18+ only. Online gambling may be restricted in your jurisdiction. b699 is not endorsed by the Government of Pakistan or any Pakistani authority.